In Settings/Advanced Create a new Entry called enable_maap_link type Bool and set it to True The icon is then activated on the external Assignee:

How to update Salesforce credentials

Log as an Admin Got to Settings/Advanced Tab Create a new entry called activate_steplist of Type Bool and value True Log out and back in. Nb: if error message during creating. - Click on the toggle to display archived system settings. - Unarchive the setting. - Change the boolean to true.