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Username and Authentication Questions

Is the Username/Email case-sensitive? No the Username/Email is converted to lower case when a new user is created because emails are not case-sensitive. Will it work if a user tries to log in with capital letters in their Username/Email? Yes, their username will be taken as lower case even if they type in capital letters. Can you have several users in the system with a same email address? No, the email address is the user's unique identifier and username so there cannot be duplicates...

Is Multi Factor Authentication (MFA) supported?

Yes, MFA can be activated from your profile. Links to download Google or Microsoft Authenticator on your mobile are provided.